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Capability

Delivery Confirmation

Photo, geolocation, timestamp and lock combination, sent to the customer by text and email the moment an order is placed at the address.

How it works

The driver confirms the drop on the spot. The record holds a photo of the delivered items where they were left, the location it was taken, the time it was taken, and any access detail such as a lock combination.

That record reaches the customer by text and email straight away, ahead of the question. It also stays attached to the reservation, which is what makes it useful three days later.

For unattended deliveries, which covers most beach gear and much party hire, this is the whole proof that the job was done.

One stop closed, Saturday 8:12am
Delivery confirmedYour rental is there

4 bikes and 2 umbrellas, 14 Sea Pines Circle. Left inside the garage.

Sat 8:12am · 32.1420, -80.7551
  • Lock code4321
  • PickupFri 8:00am
  • DriverMarcus
A photo, a timestamp and a location, sent to the guest as the drop happens.

What it removes

The "where is my order" call, and the dispute three days later about whether it arrived.

The number to watch is inbound calls per hundred deliveries, and chargebacks contested successfully.

What it does not do

It proves delivery to a location at a time. It is not a signature-on-glass identity check and it says nothing about who later took the items from the porch.

Every capability page on this site carries a section like this one. Why that is.

What is delivery confirmation in rental software?

Photo, geolocation, timestamp and lock combination, sent to the customer by text and email the moment an order is placed at the address.

Bodhisys handles it as part of the platform rather than as a paid module or a partner integration. There is no monthly fee. A 4.5% charge is added to each reservation and paid by your customer at checkout.

Questions

What is captured?

A photo, the geolocation, a timestamp and any access detail such as a lock combination.

Does the customer get it automatically?

Yes, by text and email at the moment of delivery, and it stays attached to the reservation.

Does this work for unattended deliveries?

Yes, and that is the main case.

By industry

The same capability behaves differently by category. These are the per-industry versions.

Other capabilities

Verified against public documentation, 2026-08.