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Migration

Switching platforms

Migration runs alongside your existing platform until you switch over, so no weekend arrives where bookings cannot be taken.

What moves across

Customer records, future reservations and booking history import from FareHarbor, Peek Pro and Bike Rental Manager. Nothing starts from zero and no forward booking is lost.

Your inventory comes across as individual units rather than as counts. That is usually the point at which an operator discovers how many units the old system believed it had.

What does not

Historic card tokens cannot transfer between processors, so stored payment methods are re-collected at the next booking. Card networks impose that, and every platform switch carries it.

Custom report layouts get rebuilt rather than imported, along with any workflow automation specific to the old platform.

How it runs

Your data is imported into a working instance while your current platform stays live. You check it against what you know: unit counts, forward bookings, the customers who rent every year.

Once it is right the booking path switches over. Forward reservations taken on the old platform up to that moment come across in a final sync.

Days rather than months for a single-location operator, longer where multiple locations and a large catalogue are involved.

A migration, start to finish
0Customers
0Forward reservations
0Units
  1. Read the old platformFareHarbor export connectedCustomers, forward reservations, booking history
  2. Rebuild inventory as unitsCounts become serialsEvery unit gets a location and a service record
  3. Check it against what you knowYou sign it offUnit counts, forward bookings, the regulars
  4. Switch the booking pathFinal syncAnything taken on the old platform up to switchover
Your existing platform stays live throughout. The switch waits until the data checks out against what you already know.

What it costs

Nothing. There is no implementation fee and no charge for the migration. There is no monthly fee. A 4.5% charge is added to each reservation and paid by your customer at checkout.

Can you migrate from FareHarbor, Peek Pro or Bike Rental Manager?

Yes. Customers, future reservations and booking history import from all three, and inventory comes across as individual units. Migration runs alongside your existing platform until you switch over.

Stored card tokens cannot transfer between payment processors and are re-collected at the next booking. Custom report layouts get rebuilt. There is no charge for the migration.

Questions

Will we lose forward bookings?

No. Future reservations import, and a final sync picks up anything taken on the old platform before switchover.

How long does it take?

Days rather than months for a single-location operator. Longer with multiple locations and a large catalogue.

Does the migration cost anything?

No. There is no implementation fee and no migration charge.

Do customers have to re-enter card details?

Stored tokens cannot move between processors, so payment methods are re-collected at the next booking.

Also