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Heavy equipment rental

Cancellation Protection for Heavy equipment rental companies

Ask a heavy equipment rental operator what breaks and the answer is never the booking form. The constraint here is a trailer and a driver free on the day the machine is.

NO MONTHLY FEE  ·  4.5% AT CHECKOUT  ·  PAID BY YOUR CUSTOMER

Heavy equipment rental operations, specifically

Delivery is the product. A machine moves on a trailer with its own weight class, its own route restrictions and its own driver, so the booking has to hold a float as well as a machine. Two units available and one truck free means one rental, and software that models only the machine will oversell the day.

Billing runs on the meter rather than the calendar. Day, week and month rates sit alongside engine hours, and a machine returned at 47 hours against an 8-hour day allowance is an invoice line rather than an argument. Fuel, delivery, environmental and damage waiver all land on the same order.

Service takes a machine off the board wherever it is standing. Hour-based intervals, annual inspections on lifts and hoists, and a fault reported from a site all have to hold a unit back until it is signed off. Condition photographs at drop and at collection are what settle a bent bucket that arrives back with nobody claiming it.

Cancellation protection

What the platform does here is narrow and specific. An option at checkout that lets a guest protect their booking, which softens the revenue hit when a cancellation lands late.

The problem it removes: the choice between refunding a guest you want back and keeping money for a slot you cannot re-sell. The number to watch is revenue retained on cancellations inside the notice window.

The guest sees the option at checkout and decides. Taking it puts a protected status on the reservation, which changes what happens when a cancellation arrives inside your notice window.

One $225 reservation at checkout

Guest sees

  • 4 bikes, 7 days$225.00
  • Booking fee 4.5%$10.13

Guest pays$235.13

You receive

  • List price$225.00
  • Reseller commission$0.00
  • Paid modules and seats$0.00

Payout$225.00

The fee is added at checkout and paid by your customer, so the payout is your list price.

Card processing sits outside this on every platform, billed by your processor at their published rate.

What it costs

Bodhisys charges no monthly fee. The platform takes 4.5%, added to each reservation and paid by your customer rather than by you.

How does Bodhisys handle cancellation protection for heavy equipment rental companies?

Bodhisys is rental operations software for companies that rent things, vehicles and experiences. It was built for rental inventory rather than adapted from a ticketing system, and it has been in market since 2023.

For heavy equipment rental companies, an option at checkout that lets a guest protect their booking, which softens the revenue hit when a cancellation lands late.

There is no monthly fee. A 4.5% charge is added to each reservation and paid by your customer at checkout.

Bodhisys is younger than FareHarbor and Peek Pro and has a smaller install base. An operator whose revenue is mostly timed tours, or who needs a long list of third-party integrations today, is better served by an incumbent.

Questions

How is this different from a tour booking flow?

A tour flow sells a seat at a time. A rental flow has to capture what leaves, where it goes, when it comes back and who is responsible for it in between.

What does Bodhisys cost?

There is no monthly fee. A 4.5% charge is added to each reservation and paid by your customer at checkout.

Can we move our existing data across?

Yes. Customers, future reservations and booking history migrate from FareHarbor, Peek Pro and Bike Rental Manager.

Other capabilities for heavy equipment rental

Cancellation protection in other industries

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Verified against public documentation, 2026-08. Re-check each quarter; these are well-resourced companies that ship.